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Stand Out from the Customer Service Crowd by Training Your Own GPT Chatbot to Deliver Tailored 24/7 Online Support   Most visitors landing on your website likely encounter the same tired FAQ links and maybe a generic live chatbot that gives very little information and can be difficult to talk to.   As competition increases,

Many well-intentioned leaders inadvertently handicap company productivity and tech budgets through dangerous false economies, underestimating computers’ total cost of ownership.   They’ll cringe paying a premium for business-class equipment upfront, yet waste far more long-term enduring consumer laptops and desktops ill-equipped to handle real workplace demands. The logic seems reasonable – workers mostly need tools

Ambitious organisations tend to share a common technology journey as operations scale.   The early days felt exhilarating as a slick website, a new CRM, and a financial system catapulted progress.   But over time, as new departments and workflows emerge, the technology landscape expands haphazardly without centralised governance. Before long, this unchecked sprawl leads

If you run a small to medium business, statistics confirm that you operate on the edge of catastrophe from cyber threats seeking easy prey. Recent numbers revealed that nearly 50% of reported cyber incidents in Australia directly strike small/medium businesses, with 60% unable to recover post-breach due to crippling costs (Source: Australian Cyber Security Centre).    Sobering reality

In today’s rapidly evolving digital landscape, small to medium-sized businesses (SMEs) are constantly seeking ways to improve efficiency and reduce costs. One significant shift in the IT realm is moving from traditional on-premises domain controllers to cloud-based solutions like Azure, Entra and InTune. Let’s delve into why this migration can be a game-changer for your

Welcome to 2024, a year poised to be pivotal for Small and Medium-sized Enterprises (SMEs). In the realm of cybersecurity, change is not just a choice; it’s a necessity. The Reality of Cyber Threats in 2024 The Australian Cyber Security Centre’s report in September 2023 highlighted a 13% increase (77,000 attacks) in cyber-attacks reported compared